Teams dedicated to supportingand training your sites
We're with you every step of the way
Personalized follow-up
An Account Manager and Customer Success pair is on hand at roll-out and throughout the project to reinforce the platform's uses.
Onboarding the solution
Our Customer Success department trains all users individually or via grouped remote or face-to-face sessions.
Technical feasibility study
Our teams will support you in discussions with your service providers if specific developments are required.
Welcome to the Digitaleo Academy
We’re familiar with the issues involved in deploying a new tool, and we’re proud of our local roots: it’s the perfect combination for successful change management.
Jennifer Picot,
Customer Success Manager
Marketing tips
You and your network have permanent access to a library of knowledge that will enable you to improve your communications.
Tutorials and webinars
Tutorials and webinars are regularly produced to ensure that you get the most out of the platform.
Product news
As soon as a new product is released, we work together on an action plan to train your local and head office teams.
Our experts accompany you
Discover the portrait of Flora, Onboarding Manager for the past 2 years.
On a daily basis, Flora assists our customers in their first steps on the Digitaleo platform.
She takes charge of your project, ensures its implementation and guarantees the training of network teams, both at head office and locally.
98%
of our customers are satisfied
+20k
users benefit from support on our platform
47
is our NPS score
Webinar
AI at the service of customer relations and marketing
Success story
BUT boosts the impact of its drive-to-store strategy on Meta
Checklist
The essentials for a perfect story
E-book
When to post on social networks in 2025?
Glossary
Direct Marketing Glossary
Webinar
Local marketing: The best campaigns of 2024
More than 600 networks already trust us 🎉
Gwénola SAUVE
A team that listens, reacts and is always
ready to innovate!
The tools offered are effective, easy to use
and perfectly adapted to the
needs of networks like ours.
Special mention goes to
for their human support and events, which combine
inspiration, practical advice and good humor.
Catherine VASSELIN
We’ve been
working with Digitaléo for many years, and we
are fully satisfied with their
support and responsiveness.
Special thanks to Hayat,
Pierre, Maxime and Christelle for their efficiency
.
BRAVO to the whole team!