Importing and updating contacts
by 
To automate the import and update of contacts from one application to another.
Emails, SMS and voice messages
by
To automate the sending of messages between Digitaleo and your application.
What you can do with
Synchronise your contacts unilaterally
For example: update a contact in Digitaleo when a ticket is generated in Freshdesk.
Automate your SMS, emails and voicemails
For example: send an SMS to a contact using Digitaleo when their ticket is updated in Freshdesk.