Thomas Cook is one of the world's major tourism groups. The group is represented by more than 700 travel agencies. www.thomascook.fr
Thomas Cook Travel wishes to use SMS to reinforce direct communication relationship and reinforce loyalty of its customers: thank yous after a trip purchase, wishes for good trip, information on account balaneceor exclusive offers ...
Thomas Cook Travel has chosen Digitaleo's Texteo which allows them to integrate their own custom text templates. Texteo also gives them the flexibility to integrate SMS promotional campaigns, with the same responsiveness and personalization of content.
A fully customized loyalty program, responsive and interactive. Thanks to SMS, customers are kept informed in real time regardless of where they are or how soon their departure date is.